1111 det's Privacy Policy
Your personal information is very important to us. This policy describes how 1111 det collects your information, the purposes for which it is used, and how it is kept secure.
1. Introduction and Scope
This privacy policy ("Policy") applies to the 1111 det platform. It describes what information we collect when you browse our site, open an account, or use our services, and what we do with that information.
1111 det believes that user privacy is a fundamental right. For this reason, we are committed to maintaining transparency in how we handle your information. You can find more about the company's identity and values on our About 1111 det page.
By using this site, you are considered to have accepted the terms of this policy. This policy may change from time to time — the date of the most recent update will be noted at the top of this page.
2. What Information We Collect
1111 det collects information in various ways. This information can be divided into three main categories:
2.1 Information You Provide Directly
Information you give us yourself during account registration, managing deposits or withdrawals, and support requests:
- Full name, date of birth, and national ID number (for identity verification)
- Mobile number and email address
- Payment details — bKash, Nagad, Rocket, or bank account information
- Messages and requests you send via live chat or email
- Relevant information you provide in any of our forms
2.2 Automatically Collected Information
Some information is collected automatically when you visit the site:
- IP address and device type
- Browser name and version
- Which pages you visited and how long you spent on them
- Referral source (which page or link you came from)
- Session cookies and performance cookies — used to maintain site functionality
2.3 Transaction and Game Activity Information
Your deposits, withdrawals, and game or betting history are recorded in our system. This is essential for responsible gaming monitoring, fraud prevention, and account security.
3. How Your Information Is Used
1111 det uses your information only for specific and legitimate purposes. Those purposes are described in detail below:
3.1 Service Operations
Your information is used to create and manage accounts, verify identity (KYC process), process deposits and withdrawals, and confirm games or bets. This information is required to complete all financial transactions securely, starting from a minimum deposit of ৳100.
3.2 Customer Support
Stored information is needed to allow our 24/7 live chat and email support team to resolve your issues. You can get in touch in Bengali or English.
3.3 Security and Fraud Prevention
We analyse transactions to prevent unauthorised access to accounts, suspicious transactions, and money laundering. Your financial information is kept secure through SSL encryption and other security measures.
3.4 Responsible Gaming Monitoring
In line with our responsible gaming guidelines, we monitor your game and betting activity to identify early signs of problematic behaviour and provide support where needed.
3.5 Communications and Notifications
We use your mobile number and email to inform you about important updates related to your account, transaction confirmations, and promotional offers. You can unsubscribe from promotional messages at any time.
4. Sharing Information with Third Parties
1111 det does not sell your personal information to third parties or share it for commercial purposes. Information may be disclosed in the limited circumstances described below:
- Payment processors: Information required to process bKash, Nagad, Rocket, and bank transfers is shared with the relevant financial institutions. These partners follow strict data protection standards.
- Technology service providers: Third-party technology partners used to operate and secure the site may access relevant information in a limited and controlled manner. They are required to comply with 1111 det's data protection policy.
- Legal obligations: We may be legally required to disclose information in response to applicable laws in Bangladesh, court orders, or legitimate requests from government authorities.
- Fraud prevention: Information may be shared with relevant authorities as necessary to investigate serious fraud or criminal activity.
Before sharing your information with third parties for any purpose other than those described above, we will obtain your consent.
5. Cookies and Tracking Technologies
1111 det uses cookies on its site. Cookies are small text files stored in your browser that improve your browsing experience and ensure the site functions correctly.
5.1 Essential Cookies
These cookies are essential for keeping login sessions active, verifying security tokens, and running core site functions. They cannot be disabled.
5.2 Performance Cookies
We collect anonymous statistics to understand which parts of the site users spend the most time on and where technical issues occur. This information is used to improve the site experience.
5.3 Cookie Controls
You can delete cookies or stop accepting new ones from your browser settings. Please note, however, that disabling essential cookies may cause some important site features to stop working.
6. Data Retention and Security
6.1 How Long Information Is Retained
1111 det retains your information for as long as your account is active and, after account closure, for as long as required to meet applicable legal obligations. Financial transaction records are kept for a defined period as required by law.
6.2 Data Security Measures
To protect your information, 1111 det takes the following technical and administrative measures:
- SSL (Secure Socket Layer) encryption on all data transmissions
- Storage of sensitive information in encrypted databases
- Two-step verification (OTP) for account access
- A minimum necessary data access policy for internal staff
- Regular security reviews and vulnerability testing
However, complete security over the internet cannot be guaranteed. You are responsible for keeping your password secure and not sharing your login details with others.
7. Your Data Rights
As a registered user of 1111 det, you have the following rights over your own information:
7.1 Right to Access
You can request to know what information we hold about you. This request can be made via live chat or email, and we will respond within a reasonable time.
7.2 Right to Correction
If any information in your profile is incorrect, you can request a correction. Ensuring accurate information is also important for secure payment processing.
7.3 Right to Deletion
After closing your account, you can request that your personal information be deleted — however, some information may need to be retained for a set period due to legal obligations.
7.4 Right to Object to Processing
You can object to the use of your information for marketing communications or profiling. This objection can be registered through customer support.
To exercise these rights or if you have any questions about this policy, you can find initial information in our FAQ section, or contact our support team directly.
8. Protection of Minors' Information
1111 det provides services only to individuals aged 21 or older (21+). We do not knowingly collect information from anyone under the age of 21.
An age verification process is followed at registration. If we have reason to believe that a minor's information has been collected inadvertently, we will take appropriate steps to delete that information and close the associated account.
Our detailed commitment regarding the protection of minors can be found on our Terms and Conditions page.
9. Policy Changes and Updates
1111 det reserves the right to amend this privacy policy at any time. If any significant changes are made:
- The "Last Updated" date at the top of this page will be changed
- For important changes, registered users will be notified by email or mobile message
- If you continue using the site after the updated policy is published, you are considered to have accepted the new policy
Checking this page regularly is the best way to stay informed about the protection of your information.
10. Contact Us
If you have any questions, complaints, or information-related requests about this privacy policy, please contact our support team. Our 24/7 live chat support is available in Bengali and English.
Contact by Email
For any privacy-related requests:
Response time: usually within a few hours on business days.